Our promotion types and main conditions
We provide welcome packages, deposit-based bonuses, bonus spins, cashback and ongoing rewards for active customers. Every bonus carries its own value, qualifying games and playthrough rules, which means we show the key terms before you decide whether to claim it. The exact bonus may depend on the payment method, account status and promotion period shown in our offer details.
Among new online casinos Canada customers can weigh up, our New brand is structured around clear conditions and practical rewards. We may credit a deposit match at a percentage of your opening deposit, while bonus spins may be linked to a single selected slot or a named game catalogue. Cashback is typically based on eligible losses during a set period, and our rewards for loyal players are credited based on each customer’s activity tier.
What each promotion includes
We provide our welcome package to qualifying new customers, and it may include both a deposit bonus and free rounds. Deposit bonuses give you a disclosed amount when you make an eligible deposit. Free spins provide a defined number of spins on approved games, with any resulting winnings subject to the offer’s wagering condition. Cashback returns a percentage of qualifying net losing total, while no-deposit rewards can include a small promotional balance or a small number of free spins without a deposit.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome offer | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
Unless our offer page says otherwise, the values displayed in promotional materials are the ones that apply. We may change or withdraw an offer before it ends, but we apply any change solely where the published terms allow it. Promotional balances are distinct from your cashable balance, and a wagering requirement must be completed before the relevant bonus sum becomes available for withdrawal.
Account requirements for our casino bonuses
Claiming a promotional offer requires one verified account, legal age and access from a permitted jurisdiction. We may ask for identity documents before we activate a reward or permit a withdrawal. Account owners must provide accurate personal information, and our terms limit each person, household and payment method to one account where multiple accounts are prohibited.
Certain offers apply only to defined countries, customer segments, payment methods or chosen games. If a promotion excludes a payment method, a deposit made with it does not qualify, and funds from the bonus cannot be transferred between accounts. We in addition enforce standard account rules that cover deposit, withdrawal and play activity limits. These controls help us keep payments accurate and protect customers from unintended account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
Unless the offer page clearly allows it, our promotions cannot be accompanied by other bonuses. Where specified, we count bets placed with the balance for bonus funds before those placed with any eligible real-funds balance. Requesting a withdrawal before meeting the playthrough requirement may result in removal of the related bonus balance, as permitted by the published terms.
How we apply bonuses to your account
When you claim an offer, the reward shows in the appropriate bonus area of your account. We normally activate a deposit-based bonus after processing the qualifying deposit. Free spins are posted to the eligible game, and cashback is computed after the period of the promotion ends or according to the calculation schedule disclosed in its terms.
Your withdrawable balance and bonus balance remain separate. Betting may use either balance where our rules allow it, but the contribution of each balance toward wagering is set out in the offer terms. We deduct qualifying bets while you play and release a completed bonus amount under the disclosed conversion rule. A playthrough requirement of 30x, for instance, means the total wagering amount must reach 30 times the eligible promotional balance.
Some promotions may include maximum win and maximum bet limits. If a game or a size of the wager falls outside the permitted range, that play may not count towards wagering. Our cashier shows your remaining requirement in the account, although it can fluctuate slightly during processing of a game session.
Our online casino games and their bonus features
Our games library covers slot titles, table titles, live dealer titles and chosen jackpot slots. Access may differ depending on your account and jurisdiction. Slot games may feature expanding symbols, complimentary spins, multipliers, cascading wins or bonus buys, whereas table games offer fixed or configurable stakes. In dealer in a live game games, a streamed table result appears in addition to on-screen betting controls, and every title has its own published rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
Game availability, minimum stakes and promotion rates of contribution are displayed in our playing rules. Our digital games use independent random number generation, while dealer in a live game outcomes follow the procedures specified for each table. Special gameplay features form part of each game’s design, whereas promotional rewards remain governed by our separate terms of the offer.
Our approach to responsible play
We provide player settings for limits on deposits, loss limits, session reminders and self-exclusion. You can ask for a cooling-off period or close your account, and our customer help team can help you adjust your limits. These controls remain available regardless of promotions, and meeting a playthrough requirement never obliges you to keep playing.
We never market a bonus as a guaranteed income source, and wagers can lose value. Set a budget before starting play, keep deposits and cashouts individual from essential household using, and use only money you can afford to lose. Customer support can clarify offer conditions, payment status and account controls, though it cannot give financial advice or predict outcomes.
On our casino platform, promotions are designed to give you more gameplay options your chosen games, not to rush your decisions. Review the conditions, choose solely offers suited to your account and play within your own limits.
